For more than two decades, The Welcoming has supported refugees, people seeking asylum and migrants as they begin new lives in Scotland’s capital.
We spoke to Jenni Flett from the charity to find out how they help New Scots feel confident, connected and at home.
Q: For people who have not heard of The Welcoming, how would you describe what your organisation does?
Jenni: Arriving in a new country can feel completely overwhelming. People are suddenly dealing with new systems, new languages and new expectations. We focus on helping them build the confidence, skills and connections that make life feel a bit more manageable and help them take part in the community in a way that works for them.
Q: What kinds of support do people come to The Welcoming for?
Jenni: English language learning is a big part of what we do. More than 1,000 people come to our ESOL classes each year, and for many it’s the first thing that helps them feel a bit more confident. Once you can talk to a neighbour or sort out an appointment, life starts to feel a little less overwhelming.
We also help with employability, whether that’s working on a CV, practising interview questions or looking for jobs together.
And on the social side, we create spaces where people can relax, meet others and feel less alone.
Q: What impact do you see from your work?
Jenni: We see the impact of our work through the confidence, skills and connections our members build.
We support around 4,000 people from more than 120 nationalities every year.
Our Friendship Group runs more than 200 sessions a year, and people come to practise English and make friends. A lot of members tell us it’s the first place where they start to feel part of the city.
In our wellbeing sessions, people share experiences and learn about community support. It helps them understand they are not alone.
And our cultural outings broaden horizons and help people appreciate Edinburgh’s diversity.
Q: What are The Welcoming’s priorities for the future?
Jenni: We have expanded our holistic advice service to help people navigate complex systems. Strengthening partnerships across the city is a major focus for us too.
Our commitment remains exactly what it was when it started in 1999. We want to offer a place where people can learn, connect and begin again with confidence.
Quotes from members of The Welcoming
“Sharing experiences and learning about community support helped me expand my knowledge and gave me practical ways to support my mental well-being.” A participant of recent health and wellbeing sessions
“The cultural outings broaden my horizons and expand my vision. They enhance my appreciation of this city’s culture, values and its diversity.” A member who went on a trip with Mercat Tours – one of The Welcoming’s partners
“Thank you so much for all what you are doing to help us to improve our English, to get better and to integrate in a society.” ESOL class participant
Q: Anything else you would like to add?
Jenni: Integration should mean more than accessing services. It should mean feeling respected, safe and able to contribute.
