Our Music Connects project aimed to support New Scots across Glasgow communities to access free musical instruments, tuition, musical workshops and community celebrations.
We have created and developed our library membership vouchers, where organisations and individuals receive unique single use codes from us electronically. Each code allows them to self-set-up their own membership, reserve their self-chosen instruments and use of our library. We find this beneficial for the organisations’ time in making referrals to us.
Even more important though is the autonomy and dignity of individuals: that they don’t have to feel they need to present additional information to us, and can just sign up themselves in the same manner as a paying library member would to access all our services.
The voucher system also aids us to keep exact records of vouchers issued and numbers of individuals supported to ensure we reflect the funding budget and are on track each quarter. Our partner organisations have also really benefitted from this as it cuts down their referral time too, they can sit with a participant, allocate a voucher code from the list we’ve given them, go through all the sign up in person with them and instantly they have a membership and can start their musical journey on an instrument of their choosing.
We also created our own ticketing system for workshops and events which allows individuals and organisations to self-refer, book on remotely and helps us to keep track of sign ups and attendees. By creating our own ticketing system also we preserved budget as there are no additional fees such as for other ticketing websites.